Human Capital (Page 2)

Article from LinkedIn by Natalie MacDonald, Published 21st May 2020 On this episode of the LinkedIn Video Together In Business, Insurtech founder Ben Webster, Inspiring Rare Birds CEO Jo Burston and COSBOA chief Peter Strong join Natalie to talk about managing and supporting teams during the crisis. Together they covered: Tools for maintaining and building culture How to approach letting people go The benefits of honest and transparent communication, and making teams feel like part of the conversation How to talk to workers about heading back to the office Skip straight to watching the video on the link below. Originally published here: Reading

Increasing organisational resilience in the face of CoVID-19. A perspectives piece from Deloitte providing insights for organisations to explore new ways of working. The Deloitte team describe a series of actions that organisations can take to enable resilience and maintain virtual business operations. Firstly respond to the virus. This requires two approaches, a Human Centred Response and a Organisational Preparedness response.Human Centred is to engage with stakeholders creating tailored solutions that meet specific needs of each impacted group. Promote virtual work, use tools that support collaboration productivity and culture continuity. Own the narrative through strong and consistent communication. Increase support for help desks, that help those with different levels of digital fluency. Drive customer communications, create or enhance customer support channels to manage and overcome potential temporary disruptions. Organisational Preparedness (or Crisis Management) should Institute a Central Response Team, Monitor Regulatory and Health Updates, Assess Market and Financial Impacts andContinue Reading

Sara G. Miller wrote this article for the Scientific American in 2016, right after the second presidential debate between Donald Trump and Hillary Clinton. During that debate Trump stood very close up behind Clinton while she was speaking, Sara writes about the psychology of what happens. It turns out we lack control over our emotions when someone gets too close, its an automatic, instinctual brain response and it comes from a more primal basic survival mechanism that we share with all sorts of animals from insects to monkeys. Sara explains a model of personal space bubbles (first identified by American Anthropologist Edward Hall) that describes the space around a person. The first bubble is considered ‘intimate space’ its about 46cms from the body – and its normally reserved for the people we are closest to (family and friends). The second space that is about 1m is ‘personal space’ for friendsContinue Reading